Terms and conditions
The following lists the terms and conditions governing the demands of customers, except as otherwise indicated and / or agreed under reservation. The Management reserves to modify the conditions for new applications without notice.
Reservation Conditions
- The availability request is not binding and does not take the form of contract for any of the subjects.
- In the event of actual availability will be sent a communication to Client contains the summary of the conditions for their stay required (dates and the amounts involved) to be confirmed within 48 hours. Failure confirmation within the required time limits will lead to the annulment of the request.
- The reservation contract will be completed by the payment of an advance Or by sending credit card information provided as.
Confirmation booked through advance
Reservations will be confirmed only upon receipt of advance which will be no later than 3 days from the date of booking.
Terms of payment of related criminal and:
- Methods of payment accepted: Bank transfer, Postal order, Credit card
- Amount requested: 2 night/s
- Deadline for the payment of: 3 day/s
In case of confirmation of booking by credit card, the customer authorizes the same charge of advance submission of their data.
In the event of a cancellation by the customer will not be refunded the deposit paid.
More information on the reservation
- The Management reserves the right to call for the balance of the anticipated arrival of Client stay or weekly advances.
- In case of the early departure of management reserves apply for the entire amount.
- While not explicitly reported, the reservation is regulated by the Decree of 11/07/1976 CCIAA n.364 "della Provincia di Lucca in regulation in the field Uses Hotelier".